Just thought I would blog some good news in this messed up economy. May husband gave me a Kindle last Christmas, and this summer something happened to the screen which made it impossible to use. I did not know how to tell him, so I asked my son-in-law if he knew how to fix it. He said check the warranty...right. Like anything ever gets fixed through a warranty. So I didn't say anything. Then he found it :(
He called them and Kindle had him try a few things, but it was still a mess, so they told him they would replace it. In 3 days it arrived, brand new and updated. They even emailed us a mailing sticker so we did not pay postage to return the old one! They rock! And my husband does too!
I guess I learned a lesson (or 2)!
I do myself a greater injury in lying than I do him of whom I tell a lie. - Michel de Montaigne
ReplyDeleteThat's awesome that they stood behind their product and replaced it for you for free.
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